Tabs3 | PracticeMaster - Product

In 2002, Nelson & Booth (a firm specializing in family law and appellate practice) converted their billing system from Timeslips to Tabs3 Billing Software from Software Technology, Inc.

Joseph Booth, a partner in the firm, was thrilled with the switch to Tabs3. "Our old billing software had left us suffering with little to no customer support, lost and corrupted data and worse. After converting to Tabs3, we discovered errors in the old database that were greater than the cost of the Tabs3
program! Before Tabs3 was even up and running it made money for us."

The firm retained CyTek Corporation, a Kansas City based Certified Tabs3 Integrator, to handle the conversion, installation and training for the new system. The CyTek team, led by Judy Best and Rick Bernauer, quickly converted the existing data and provided the support Nelson & Booth needed to begin using the Tabs3 program immediately, taking full advantage of the software’s robust features. "More importantly," adds partner, Joseph Booth, "all of the attorneys and staff have renewed confidence in our billing software."

"It never occurred to us years ago that there were popular time and billing systems that would be inaccurate – that the data could be corrupted or could contain other errors inherent to the program. If a firm never experiences that nightmare then they may not appreciate or understand the comfort and joy afforded by simple accurate performance found in software
like Tabs3."

Mr. Booth realizes the necessity of a billing system that provides power, reliability and ease of use. "With Tabs3 in place, we have a legitimate trust in the reports and billings generated. We have found Tabs3 easy to use. When we want to compare productivity, find the accounts due to a particular attorney or any of those other administrative tasks - the click of a mouse answers questions once lost in mystery."

Because of their past experiences with billing systems, the firm wanted to make sure that they had quick access to technical support. "When we have been confronted with unusual questions or simply a loss of intelligence on our part, the on-line help, the consultants at CyTek Corporation, and the ability to talk to real people instantly at Tabs3 has been fantastic."

As with any small practice, the attorneys at Nelson & Booth are left doing what does not happen automatically. "None of us went to law school to balance books, review accounts receivables, manage production, or argue with our own computers!"

In family law it is common to start one task, have a different client call with an issue, and while talking to that person, quickly respond to an e-mail from yet a third client. In the old pre-Tabs3 days the firm often lost track of those events. "We realized we were losing more money in billings never logged than by any other way. Using Tabs3 on each desktop has allowed us to log time accurately and contemporaneously. Each user can see their time entries and their total time for the day as the entries go forward. Such immediate feedback has helped most of us to recognize lost and forgotten tasks."

"If billing clients was the only cost to running a law firm we would all be wealthy. Now, with Tabs3, we bill for all our time, our bills are accurate when they go out the door, and valuable reports come out of the system easily. Tabs3 paid for itself immediately."

When Mr. Booth originally met with CyTek’s consultants to view a demonstration of Tabs3, he felt that he had found a solution. Tabs3 has proven itself to be a system the firm can trust.

Family Law Practice Confident Using Tabs3 Billing Software