Tabs3 Practice Management Blog for Law Firms

In an increasingly digital world, legal professionals are finding enormous value in cloud-based solutions for their billing and accounting software. The transition to the cloud is more than a mere trend; it’s a significant shift that helps enhance efficiency, reduce costs, and increase collaboration. From tracking time to staying on top of vendor payments, law firms benefit when they rely on software solutions built for the legal industry that can meet the specific needs of attorneys. This is where Tabs3 Cloud shines.

What Is Tabs3 Cloud?

Financial and billing activities are among law firms’ most important operational activities. That’s why firms need specialized tools that are robust, flexible, and user-friendly. Tabs3 Cloud offers a secure, integrated suite of powerful, customizable financial and billing tools that support financially healthy law practices. Billing features

• Track billable hours with stopwatch timers and convert into fees with a single click
• Nearly unlimited billing rate flexibility
• Review client and matter information, including write-offs, work in process, accounts receivable, and more
• Create and send invoices
• Batch billing

Financial features

• Manage trust accounts
• Oversee accounts payable and general ledger, including vendor invoices, payments, advanced client costs, and transaction status
• Build and run robust reports

As part of the Tabs3 line of software, Tabs3 Cloud includes Tabs3Pay to facilitate timely online payments. This integration allows law firms to maintain a strong cash flow while giving clients the convenience they want.

Seven reasons why law firms love using Tabs3 Cloud

Tabs3 Cloud software joins the list of Tabs3 Software solutions that tens of thousands of legal professionals use every day. Let’s look at the features of Tabs3 Cloud and see how it makes running a profitable law firm more manageable than ever.

     1. Reliable billing and financial management

Tabs3 Cloud’s full-featured Tabs3 Billing and Financials products are tailored specifically for law firms. They integrate seamlessly together to reduce time spent entering data and managing billing and accounting functions. Unlimited billing rates, electronic invoicing, and detailed reporting options help streamline work and save firms hours of time each month. With the ability to access these tools and information to do work from nearly anywhere, law firms can now handle their financial operations with greater ease and accuracy. This flexibility to access accurate and up-to-date data is crucial.

     2. Financial and billing custom-tailored to law firms

Size, geographical location, clientele, practice areas… there are many differences between law firms. Yet some software solutions expect legal professionals to shoehorn their needs into products that aren’t made for the legal industry, or products that aren’t versatile. Tabs3 was built specifically for law firms and has user flexibility at the heart of all their products. This means that firms with specialized needs can use the software in the way that works best for them. With Tabs3 products, including Tabs3 Cloud, legal practices have one-click access to the tasks they do most often, and tools to send invoices and get paid faster.

     3. Expanded options for access

When law firms rely on server-based software, they commit to the IT costs of managing the software, servers, and any issues that may arise. This model works well for many law firms, but like most consumers, firms want to have options. Tabs3 Cloud allows law firms to integrate cloud-based software into their tech stack. For firms that don’t have IT support readily available or don’t want to manage their own server, a cloud solution is the perfect option.

     4. Top-notch data privacy and security

Client confidentiality and data security are of the utmost importance. That’s why Tabs3 Cloud is committed to data privacy and security. The software incorporates advanced security measures, including:

• Data encryption to secure sensitive information
• Role-based access control that helps firms manage data access based on user roles
• Two-factor authentication that adds an extra security layer against unauthorized access
• Regular security audits to continuously assesses and enhances security measures
• PCI DSS compliance to adhere to Payment Card Industry Data Security Standards

These features protect sensitive client information and firm data against unauthorized access and breaches. Tabs3 Cloud’s adherence to rigorous security standards and regular audits exemplifies its dedication to safeguarding the digital integrity of legal practices.

     5. Automated data backups = reduced IT struggles

Tabs3 Cloud significantly alleviates IT-related stress by automating the process of data back-ups. Automated backups ensure that all critical firm data is consistently backed up without requiring manual intervention. This automation means fewer IT struggles and minimal downtime for law firms and, importantly, provides much-needed peace of mind for both attorneys and their clients in today’s environment of rising cyber threats.

     6. Real-time collaboration and communication

Tabs3 Cloud enhances team dynamics by facilitating real-time collaboration and communication. This feature allows legal teams to work together more effectively, regardless of their physical location. By providing a platform where financial and billing information can be shared, edited, and discussed in real-time, Tabs3 Cloud ensures that all team members are on the same page, leading to increased efficiency and better-coordinated efforts. This collaborative environment is crucial for modern law firms where prompt teamwork can significantly impact client satisfaction and operational efficiency.

     7. Industry-leading customer support

Tabs3 Cloud distinguishes itself with its exceptional support team. Because we understand the importance of timely and effective assistance, we provide users with access to experienced, professional U.S.-based customer service. This support is not just about addressing technical issues; it extends to helping firms maximize Tabs3 Cloud features and creating tailored billing and financial solutions. High customer satisfaction ratings reflect our commitment to ensuring law firms have a positive experience.

Transform your law firm’s billing and financial operations with Tabs3 Cloud

Get the flexible, customized billing and financial solutions your law firm needs to achieve its goals. Tabs3 Cloud combines the reliable software you trust with the accessibility of cloud-based functionalities. Sign up for a demo today and experience firsthand how Tabs3 Cloud can streamline your operations, enhance collaboration, and safeguard your data.

In the competitive legal sector, maintaining and enhancing law firm profitability is crucial. A key aspect of this is ensuring swift payment from clients. Timely payments not only ensure fair compensation for attorneys and staff but also significantly contribute to the overall financial health and growth potential of a law firm.

When fees and invoices go uncollected and realization rates drop, it pumps the breaks on profitability, cash flow, and growth goals. But payment lags aren’t always the fault of the client. Inefficient workflows, poor communication, and inconvenient client processes all contribute to delays in payments. However, there are a number of simple steps law firms can take to get paid faster.

Law firms often wait weeks or even months to be paid after an invoice is sent, but there are ways you can take control over your payment timelines and improve your firm’s profitability. Here’s where you can start.

Developing and communicating payment policies

To solidify the foundation of your law firm’s profitability, it’s essential to focus on establishing and enforcing robust payment policies. This not only streamlines your billing processes but also sets clear expectations for your clients, contributing to a more predictable and efficient payment cycle. The following steps will guide you through the process of creating transparent payment terms and conditions and the importance of communicating these effectively both within your firm and to your clients. By doing so, you can improve cash flow management and take a significant step toward enhancing your law firm’s profitability.

1. Establish clear payment terms and conditions

It’s a best practice to set clear payment terms and conditions before signing on a client or completing billable hours. Clear payment policies don’t just provide you with legal protection if a client disputes charges. They also establish expectations for how the payment process should unfold and define obligations for you and your client.

These expectations are vital for building trust between you and your client. When clients understand their obligations, they can:

• Budget for legal expenses more effectively
• Understand their payment options
• Inquire about alternate arrangements for fees
• Avoid late fees
• Clear up questions before they become an issue

They can only do this if your payment policies are transparent, though. If your payment policies are long and packed full of legalese, your clients are less likely to follow them.

2. Share payment terms and conditions internally and externally

Once you’ve developed payment terms and conditions, your clients and your staff should be fully aware of them. For clients, this is something that should be addressed during the client intake process, ideally before signing any contracts or agreements. To ensure full transparency, consider including your payment policies on invoices.

Your team should also be looped into payment terms and conditions so they can answer questions confidently. In addition to training staff, it can also be helpful to add this information to any internal knowledge base you may have.

Better invoicing practices

A key element in enhancing law firm profitability lies in optimizing your invoicing practices. Efficient and clear invoicing not only facilitates quicker payments but also reinforces the professionalism and credibility of your firm. The upcoming steps will delve into how you can create user-friendly invoices that promote transparency and ease for your clients. By focusing on timely, detailed, and well-structured invoicing, you can significantly reduce payment delays and misunderstandings, thereby improving your cash flow and overall profitability.

3. Create user-friendly invoices

Invoices are the unsung hero of law firm profitability. They may seem like a simple document that tells what a client owes, but they are much more than that.

A good invoice helps your client render payment with confidence that you have completed legal work in accordance with your contract. When you omit necessary details, however, such as details of work completed or precise due dates, you can damage client trust and increase the risk of compliance violations.

This is where using legal invoicing software can be of great help, providing guardrails that ensure your invoices include critical information like:

• Name and contact information of the lawyer or law firm that is sending the bill
• Client’s name
• Description of the legal services offered
• Date the services were rendered
• Trust account balance (if relevant)
• Date of last payment (if relevant)
• Total cost of services rendered
• Terms of payment (e.g. due upon receipt, net 30, etc.)
• Date the invoice is sent out
• Any sales tax or other fees that are due
• A link to submit electronic payment

Make sure to include your logo, brand fonts, and colors on your invoice. A professionally designed invoice template enhances brand recognition and adds to your law firm’s credibility.

4. Send invoices out on time

When your invoices are sent late or inconsistently, your clients may think that the same rules apply to their payments (even if your payment policies are clear). As a result, they will be less likely to take their payment obligations to your firm seriously.

When you send invoices out in a timely and consistent manner, you give your clients the opportunity to budget for legal services, review their legal fees, and ask questions if necessary. This demonstrates that you’re committed to client service.

Offer client-friendly payment options

Even if you serve limited practice areas, your clients have a range of payment needs. One client may need support with setting up a payment plan, for example, while another client may want to schedule withdrawals. Providing client-friendly payment options can make it easier for clients to settle their invoices and for your practice to maintain a strong cash flow.

Consider the options below:

5. Provide online payment options

Paying with cash or check is becoming less and less common. Clients expect to be able to pay for services with debit and credit cards, no matter the industry. In fact, some younger clients may not even use checkbooks.

However, the legal industry has historically been slow to embrace credit cards. Law firms have been particularly cautious about the implications for trust accounting compliance and credit card usage.

Law firms can mitigate compliance risks while still meeting client expectations by working with a legal-specific payment processor that’s embedded in their practice management system, like Tabs3Pay. Not only does this streamline the billing process (saving you lots of billable hours every month), it can provide clients the choice to pay by:

• Credit card
• Debit card
• ACH bank transfer
• Scheduled payments

Electronic payment options speed payment up for several reasons. To start, they are more convenient for clients. After all, it takes less time to click on a link in an email and pay via credit card than it does to hunt down a checkbook.

Funds also reach your bank account faster. When clients pay via credit card, payment can be accessed in as little as 24 hours, depending on your payment processor.

6. Allow for different types of fee agreements

Fee-based billing is a legal industry stand-by, but it’s not the only option out there. What’s more, it may not necessarily be the best option for your practice. Depending on which practice areas you serve, you may find that clients can pay faster and easier if you implement different fee agreements, such as flat fees, retainers, or contingency fees.

If you determine that a different fee structure is the right fit for your law firm, avoid surprises with your clients. Update your payment policies and communicate changes to your clients immediately to avoid confusion, payment delays, or write-offs.

Improve your law firm’s profitability with Tabs3 Software

Tabs3’s suite of client and law firm-friendly payment tools offers a fully integrated suite of billing, accounting, and practice management tools designed to help law firms run more efficiently and profitably.

Tabs3 Software offers:

• Compliant online credit card payment processing with Tabs3Pay
• Calendars and matter organization tools
• Easy-to-use time-tracking functionalities
• Conflict of interest searches
• Client relationship management tools
• Cloud and mobile access
• And more

To see how Tabs3 can help your law firm implement better billing and accounting practices, schedule a walkthrough demo or sign up for a free trial today.

When it comes to managing a law firm, there’s a lot to account for, including filing and sharing documents, trust accounting and bookkeeping, billing and payments, marketing…the list goes on.

In the digital era, law firms are continually adapting to technological advancements. Selecting the right legal software is critical, and the debate often centers around on-premises vs. cloud vs. hosted solutions.

There are valid reasons for choosing any of these solutions, and the benefits of each depend on your law firm’s needs, goals, and how you deploy the software. Let’s break down the pros and cons of each type of hosting solution and explore how to choose the best legal software solution for you.

Understanding law firm software solutions

Law firm software encompasses a diverse range of tools tailored to enhance different facets of a law firm’s functions. This includes areas like case management, document handling, billing procedures, accounting, and even time tracking.

Depending on your firm’s preference, these software solutions can reside on-site, be hosted externally, or operate via the cloud. Each option presents its own set of advantages and factors to consider.

On-premises law firm software

On-premises legal software is installed and run on computers and servers within the physical space of the law firm. This traditional approach to software deployment offers several advantages, mainly revolving around control and security. However, it also presents some challenges.

Benefits of on-premises law firm software:

• Total control over data: With on-premises software, law firms wield full authority over their data, dictating its storage location and access methods. Keeping this information on-site might be a more secure choice for firms dealing with extremely sensitive client details or high-profile client matters.
• High-level security: On-premises solutions potentially offer higher data security, as data is stored on local servers, reducing the risk of data breaches associated with cloud storage.
• Customization options: Since the software is housed on the firm’s servers, there’s often more room for customization to suit the firm’s specific needs.

Things to consider with on-premises law firm software:

• IT resources: On-premises software requires more IT resources for installation, maintenance, security, and troubleshooting. This can be a challenge for smaller firms that lack a dedicated IT team.
• Greater upfront costs: The initial costs of on-premises software can be high, including the purchase of servers, software licenses, and installation.
• Limited mobility: On-premises solutions can sometimes limit the ability of attorneys to work remotely, as access to the system may be restricted to the office computers. VPN access may be used to mitigate this potential issue.

Hosted law firm software

Hosted legal software is a middle ground between on-premises and cloud-based solutions. In this scenario, a third-party provider houses your law firm’s software on their servers, allowing for remote access.

Benefits of hosted law firm software:

• Lower IT needs: With hosted software, a third-party hosting provider handles the IT aspect of the solution, including setup, updates, and virus protection. This takes the IT burden off the law firm, making it an ideal option for multi-office firms or those with attorneys frequently working offsite.
• Cost-effectiveness: Hosted software usually involves a subscription model, which can be more cost-effective than the high upfront costs associated with on-premises solutions.
• Greater accessibility: Since the software is hosted on the provider’s servers, it can be securely accessed from anywhere, offering greater flexibility for remote work.

Things to consider with hosted law firm software:

• Dependence on a third-party provider: With hosted software, law firms are dependent on the provider for software maintenance and data security. This could potentially be a disadvantage if the provider’s services are difficult to access. Care should be taken to properly vet your hosting provider.
• Potential for higher long-term costs: While hosted solutions might have lower upfront costs, the ongoing hosting fees could add up over time, leading to higher long-term costs.

Cloud-based law firm software

Cloud-based legal software solutions allow for easy access from any location with an internet connection. This modern approach not only enhances accessibility but also offers notable cost-saving benefits.

 Benefits of cloud-based law firm software:

• Remote accessibility: Cloud-based software can be accessed from anywhere with an internet connection, offering flexibility and convenience for remote work.
• Scalability: Cloud-based solutions are often easily scalable, allowing law firms to adjust their usage based on their needs. As the firm grows, it can simply purchase additional user subscriptions.
• Cost-effectiveness: Cloud-based software typically involves a subscription model, which eliminates the need for hefty upfront investments in servers and IT infrastructure.
• Automatic updates: Updates and improvements are rolled out automatically in cloud-based software, ensuring that law firms always have access to the latest features and security measures.

Things to consider with cloud-based law firm software:

• Internet dependence: A reliable internet connection is essential since cloud-based software is accessed via the internet. If the internet goes down, it can impact access to the software.
• Data security: While cloud providers invest heavily in security, some law firms may still have concerns about client data in the cloud.

How to make the right choice: key questions to ask

When choosing between on-premises, hosted, and cloud-based software for your law firm, you have a number of essential criteria to evaluate.

Here’s a convenient checklist of questions to ask before making a decision:

• Security and compliance: Does the software offer robust security and data privacy compliance measures?
• Scalability: Will you be able to scale your software solution to align with growth and change at your law firm?
• Cost: What are the upfront and ongoing costs of the solution? While on-premises software may have high upfront costs, hosted and cloud-based solutions might involve ongoing subscription fees.
• Mobility: Where do your attorneys and legal staff work? Is remote work a necessary consideration? If your firm values the flexibility to work from anywhere, a hosted or cloud-based solution may be a better fit than an on-premises one.
• Support: How much IT support do you have or need to deploy for an on-premises solution? Factor in your needs for technical support to resolve issues and training support to help your team use the software effectively.

Choose your own software platform with Tabs3

Navigating the world of legal software can be complex, but making the right choice can significantly enhance your firm’s efficiency and success. Whether you choose an on-premises, hosted, or cloud-based solution, finding a platform that meets your firm’s unique needs and aligns with your strategic goals is key.

Tabs3 offers versatile solutions that cater to all these needs, providing powerful tools that can be deployed in the way that best suits your firm. With Tabs3, you can leverage advanced technology to streamline your operations, improve client service, and drive your firm toward a successful future.

The comprehensive suite of services offered by Tabs3 includes:

• Tabs3 Billing
• Tabs3Pay
• Tabs3 Financials
• Tabs3 Cloud
• PracticeMaster
• Tabs3 CRM
• Tabs3 Connect

Embrace the future of legal practice management. Choose a software solution that empowers your firm to deliver exceptional services no matter where you are. To find out how Tabs3 stacks up, schedule a demo or sign up for a free trial today.

First impressions? They’re happening online, and they’re happening fast.

Your website and online interactions are where potential clients get their first taste of your firm’s professionalism and attention to detail. Miss the mark here, and you could be losing clients without even knowing it.

This isn’t only about attracting clients; it’s about building trust from their first click. That’s where legal-specific web solutions and client relations management systems come into play. These tools lay the foundation for your firm’s online presence and growth strategy.

Let’s look at how these tools provide opportunities to make the best possible first impression.

Understanding the ROI of first impressions

For law firms, the return on investment (ROI) of a compelling first impression is crucial for enduring client relationships and a steady stream of referrals. What are the specific ways your website delivers ROI?

Shape client choices

A well-crafted website and a smooth client relationship management system can be the deciding factors for clients when choosing your legal practice. It’s your chance to broadcast your firm’s values and areas of expertise and make a convincing argument about why clients should entrust you with their critical legal matters.

Enhance interactions

Consider every email, social media update, and website visit a chance to bolster your firm’s reputation and level of experience.

Law firm CRM turns this challenge into a breeze, allowing you to leverage every engagement opportunity. A great CRM provides a single source of truth for leads and helps you cultivate relationships that can shape the success of your practice.

Create convenience (for everyone)

A quality website makes it easy for your clients to connect with you. It facilitates a smoother intake process. But convenience doesn’t end there, nor is it just for your clients.

When you incorporate client convenience features into your website, such as client portals and payment links, you make it easier for clients to do business with you. You can also include helpful resources on your website, like FAQs that answer common client questions.

These features can alleviate some of the burden on your legal staff and lead to more satisfied clients.

Four ways to improve your law firm’s first impression

Ready to make the right first impression? These tips will help you put your law firm’s best foot forward with your website and legal CRM.

     1. Craft the perfect digital handshake with your website

Consider this fun fact: only 4% of searchers click on websites that show up after position three. With the latest done-for-you legal website and SEO services, your site is guaranteed to be viewed by as many prospects as possible.

Invest in legal-specific web design and content

When it comes to your law firm’s website, legal-specific is key for getting ROI. Legal industry websites are unique for many reasons, from the concerns of your audience to marketing compliance needs.

Informative content like FAQs and practice area pages tailored to promote your firm demonstrates your expertise and builds trust. While some law firms prefer to create their own content, many find that it’s time-consuming and difficult to incorporate into their regular tasks. Consider working with a legal website provider that offers content packages.

Don’t let SEO fall by the wayside

If your website doesn’t account for search engine optimization (SEO) needs, you won’t show up in search results. (And without showing up in search results, it’s difficult for prospective clients to find you.)

SEO is a complex undertaking, but you can give yourself an advantage by prioritizing a website with a:

• Mobile friendly design
• Intuitive user experience
• Fast loading speeds
• Regularly updated content

     2. Streamline client interactions with legal CRM

Responsiveness is a quality all clients want in their legal services. When you’re fending off an inbox avalanche, though, it’s a struggle to keep up. A legal CRM can help make a good impression with both leads and clients by facilitating quick responses and automated (but personalized) communications.

Use your legal CRM to help:

• Facilitate a better intake process with smart intake forms
• Speed up response times with automated email and text messages
• Decrease no-shows with automated meeting reminders
• Spend less time on data entry with integrations to your practice management software

Streamlined client interactions make a good impression, but they also improve conditions for your legal staff. When you spend less time chasing down emails or following up repeatedly, you can focus your energy on the client interactions themselves.

     3. Email marketing: consistent communication to engage clients

When executed effectively, email marketing can be an incredibly impactful way to keep your audience up-to-date and involved.

Your legal CRM can help here by delivering targeted, informative, and personal email campaigns. Whether it’s a newsletter, case update, or festive greeting, these communications help keep your firm top of mind for your clients.

Email marketing is also a good opportunity to repurpose your website content as part of a holistic marketing strategy. Add new content to your email newsletter to educate clients about legal matters and highlight practice area pages to showcase your services.

Keep in mind that email marketing is most effective when personalized. Consider segmenting your audience and tailoring your newsletters to specific interests.

For example, if your firm provides family law and estate planning services, send one newsletter to clients in family law and another to estate planning clients. This approach can demonstrate that you’re thinking about what’s most relevant to them rather than spamming them with unnecessary information.

     4. Seamlessly integrate your CRM and website for a holistic approach

Integrating your law firm’s website and CRM provides a seamless experience from lead generation to client intake.

This combination ensures that leads are not only captured efficiently but are also nurtured through a series of professional and engaging communications. It’s about creating a cohesive journey for the client, from the first website visit to onboarding.

Elevate your practice with Tabs3 Software

Making a lasting first impression and maintaining client engagement is vital to your firm’s success. Tabs3 offers an integrated suite of solutions that combines advanced technology with a client-centric approach. With Tabs3 CRM and Tabs3 Websites, your law firm can meet and exceed client expectations, fostering trust and building enduring relationships.

Reliable Software. Trusted Service. This isn’t just a tagline. It’s our commitment to helping your law firm stand out.

Ready to transform your client interactions and online presence? Sign up for a free trial or request a demo today and experience firsthand how Tabs3 can elevate your law firm’s client engagement strategy.

An unwieldy billing process can eat into one of a law firm’s most valuable assets: time. Attorneys know this, but changing office workflows requires planning and is best accomplished through manageable steps.

As a leader in legal practice management software, Tabs3 understands the importance of optimizing law firm billing procedures to create a streamlined experience for attorneys and their clients. In this guide, we dive into strategies to enhance your law firm’s billing process, ensuring both effectiveness and client satisfaction.

1. Track your time

The precision of time tracking directly influences the accuracy and fairness of billing. It’s not just about recording time; it’s about understanding the value of each minute spent on a client’s case. If you track your time, it’s easier to estimate how long tasks take, determine effective billing rates, and evaluate profitability. Firms should foster a culture where consistent time tracking is the norm. Attorneys and support staff should be trained to capture every billable moment as this accuracy benefits both the firm and the client.

Technology is a powerful ally for effective time tracking. Implementing intuitive time-tracking software that integrates seamlessly into daily workflows can dramatically improve accuracy and reduce the burden of manual entry. Tools like those offered by Tabs3 are designed with the legal professional in mind, offering features that simplify the time-tracking process.

To improve timekeeping habits, start with a month. Commit to thirty days and make it a daily practice. Consistency is your friend.

2. Get tech to work for you

The integration of technology in law firm billing procedures is a transformational move. The right technology can automate repetitive tasks, reduce errors, and provide valuable insights into the billing process. For instance, the Tabs3 practice management software, PracticeMaster, has toolbar plug-ins for the programs you use every day, making timekeeping less of a chore.

Those who work on the go can also get mobile access with Tabs3 Connect. With Tabs3 Connect, time tracking, accessing client information, and managing billing tasks can be done effortlessly on smartphones or tablets. This mobile access not only enhances convenience but also ensures that billable time and expenses are captured promptly and accurately, reducing the risk of lost revenue due to forgotten or unrecorded activities.

Additionally, Tabs3 Cloud extends the capabilities of traditional billing software by offering the flexibility of cloud-based access. This means that all the functionalities of Tabs3’s billing software are available to users wherever they have an internet connection. This is particularly beneficial for firms with multiple locations or for those who have embraced a hybrid working model.

3. Make tasks easier with legal billing software

The choice of billing software can make a significant difference in how a law firm operates. Tabs3’s legal billing software is more than just a tool for tracking hours and expenses; it’s a comprehensive system that can transform the entire billing cycle. From capturing billable hours to generating detailed invoices, the right software can streamline every aspect of the billing process.

4. Pre-bill review as if it’s you

When you’re reviewing pre-bills, ask yourself, “Would I pay this bill?”

Pre-bill review is about more than simply glancing at an invoice before it’s sent out. It’s a critical quality control step that ensures accuracy, fairness, and transparency in billing. The process involves a detailed review of the billable items, ensuring they accurately reflect the work done and are communicated in a manner that is clear and understandable to the client. It’s an opportunity to catch and correct any inaccuracies, whether they are in time entries, expense allocations, or descriptive narratives.

The pre-bill review process should also be seen as a client service opportunity. It’s a chance to demonstrate to clients the value they are receiving for their legal spend. This requires that bills are not only accurate but also detailed enough to give clients a clear understanding of the services provided. Firms should train their attorneys and billing staff on the nuances of crafting billing narratives that are both informative and client-friendly. This involves using language that is clear and devoid of legal jargon, making it easier for clients to understand what they are being billed for. This transparency not only builds trust but also reduces the likelihood of disputes over charges.

5. Plan billing into your schedule

A systematic billing schedule is vital for maintaining financial discipline within a law firm. This involves setting and adhering to regular intervals for preparing and sending out invoices. Such a schedule ensures that billing does not become an afterthought or a task that is only addressed sporadically. It also helps in managing the firm’s cash flow more effectively, as regular invoicing leads to more consistent revenue streams.

The benefits of a regular billing schedule extend beyond just financial management. It also reflects a firm’s professionalism and commitment to service. Clients appreciate regular and predictable billing, as it allows them to manage their own finances more effectively. Moreover, prompt and consistent billing can often lead to quicker payment turnaround times, as clients become accustomed to the firm’s billing rhythm.

6. Streamline your cash flow with timely billing

Cash flow management is a critical aspect of running a successful law firm. Unlike profit and loss, which reflects the overall financial health of the firm, cash flow focuses on the movement of money in and out of the business. Regular billing is key to maintaining a healthy cash flow, as it ensures that the firm has a steady stream of income to cover its expenses.

Understanding the nuances of cash flow is essential for law firm leaders. This includes recognizing the difference between revenue and cash in hand. For example, a firm may show a profit on paper due to accrued billings, but if those billings are not collected promptly, it could face cash flow issues. This is why effective accounts receivable management is so crucial, as it directly impacts the firm’s liquidity.

To enhance cash flow management, law firms should adopt practices such as regular financial reviews, timely follow-up on overdue accounts, and maintaining a reserve fund to cover short-term expenses. These practices not only ensure financial stability but also provide a buffer against unforeseen challenges, such as delayed payments or unexpected expenses.

7. Stay on top of collections

Accounts receivable management is a vital component of law firm billing best practices. It involves not just sending out invoices but also actively managing the collection of payments. A robust accounts receivable strategy begins with clear communication of payment terms right from the outset. This includes detailing these terms in engagement letters and client agreements and setting clear expectations for payment timelines.

Monitoring accounts receivable is an ongoing task. Law firms should regularly review their accounts receivable reports to identify any overdue accounts and take prompt action to address them. The key is to be proactive rather than reactive in managing receivables.

If you don’t currently have one, develop a consistent accounts-receivable program that includes:

• Details on how you want customers to pay
• Terms of payment in engagement letters
• Running monthly accounts receivable reports
• Acting on past-due collections immediately

8. Keep good clients

Successful law firms understand the importance of identifying and nurturing relationships with their most valuable clients. This involves conducting regular analyses to determine which clients are the most profitable and which ones may actually be costing the firm money.

Developing a client-focused strategy is key. This could include personalized service plans, regular check-ins, or tailored legal solutions that cater to the specific needs of top clients. It’s about building a partnership rather than just a provider-client relationship, one where the firm becomes an integral part of the client’s success.

Equally important is addressing relationships that are less profitable. This doesn’t necessarily mean terminating these relationships but rather reevaluating and possibly restructuring them. Sometimes, less profitable relationships can be improved through better management or more efficient service delivery. Other times, it may involve honest discussions with clients about expectations, billing structures, or the scope of work.

9. Make it easy for clients to pay

In the digital age, convenience is key, especially when it comes to payments. Law firms should strive to make the payment process as straightforward and flexible as possible for their clients. This means offering a variety of payment options, such as credit card payments, online transfers, and electronic invoices. By diversifying payment methods, firms cater to the preferences of a wider range of clients, increasing the likelihood of timely payments.

Although some firms are still wary of credit cards, the traditional reason not to use them, credit card fees, is worth the expense in collection cases to get paid and be done with it. Additional concerns, such as trust accounting compliance, can now be addressed by using a legal-specific merchant like Tabs3Pay.

10. Automate when possible

Automation in billing procedures can bring significant efficiencies to a law firm. By automating repetitive tasks such as data entry, invoice generation, and payment tracking, firms can reduce the time and resources spent on administrative tasks. This allows attorneys and staff to focus more on client service and other high-value activities.

However, implementing automation requires a thoughtful approach. It starts with identifying the processes that are easiest to automate and the tools that best fit the firm’s needs. For instance, automating invoice generation can save hours of manual work, but it requires setting up templates and rules that accurately reflect the firm’s billing practices.

Moreover, while automation can greatly enhance efficiency, it should not be seen as a replacement for human oversight. Regular reviews and audits of automated processes ensure they are functioning as intended and allow firms to make adjustments as needed. Finding a balance between automation and human input is key to maintaining the quality and integrity of the billing process.

Optimize your firm’s billing process with Tabs3

Implementing these strategies in your law firm’s billing procedures can lead to significant improvements in efficiency, client satisfaction, and overall financial health. Tabs3 offers specialized solutions tailored to the unique needs of law firms, ensuring that your billing practices are not only efficient but also align with the best practices in the industry.

To see firsthand how Tabs3 can improve your billing process, schedule a demo or request a free trial today.

Managing client demands, meeting deadlines, and maintaining work-life balance can feel like monumental tasks during the “most wonderful time of the year.” It may be tempting to let certain admin tasks slide, but it’s actually more important than ever to stay organized and efficient.

How do you thread that needle, though? You can start by tracking your time.

Don’t let it be a drag on your schedule. Track time quickly and easily with the tools you need to maximize your efficiency and minimize headaches as you head into the new year.

How time tracking helps you get your billable hours in

You might already know that tracking billable hours helps you streamline invoicing, set profitable rates, and correctly allocate resources.

But it can do more—time tracking can also help you manage your time better during this season with proper time management.

Here’s how:

Estimate time for matters: When time is at a premium, you need to know how long tasks will take to complete. Accurate and consistent time tracking gives you a historical view of how long matters take and how to prioritize billable hours.

• Reduce unnecessary tasks: If attorneys are managing heavy caseloads and still trying to get quality time with their families during the holiday season, don’t overload them with additional tasks. Time tracking can identify unnecessary processes or tasks (or simply ones that can wait until later), especially ones that aren’t billable.
• Set expectations: Don’t get overwhelmed by a busy schedule. Knowing how much billable time is required for different matters helps you set and manage your expectations for your workload. Establish time budgets for projects to make expectations clear across the board.
• Manage time creep: It happens to all of us. You start out on what seems to be a simple project, and before you know it, you’ve lost hours. But when you track time (especially against time budgets), you can set up reminders to keep you on target with billable and non-billable hours for different client matters.

Three steps for using time tracking to get in your billable hours

Make billable hours easier to fit in during the holiday season with these three proven strategies.

1.   Categorize billable and non-billable tasks

Time tracking isn’t just a straightforward log of billable hours—it provides a comprehensive understanding of how time is distributed across your entire workflow. But you only get that comprehensive view if you track non-billable hours, too.

Tracking your billable and non-billable tasks alike offers insights into all your firm’s processes. For example, if you’re feeling a crunch with end-of-the-year accounting tasks, you can review how much time it took last year to complete. If you see a trend, consider outsourcing parts of the work to free up time for billable hours.

It can also help to make a list of all the non-billable tasks typically required and prioritize them. While non-billable hours are essential to running a law firm, you may be able to delay some projects until after the busy season.

2.   Use integrated time-tracking tools

While it’s possible to track time without a software solution, doing it the old-fashioned way often leads to extra hours spent at the end of the week logging your time instead of focusing on billable tasks.

If you’re still tracking time manually, you run the risk of losing hours in the shuffle or making mistakes on invoices that could lead to a loss of client trust and valuable business.

Instead of dealing with client confusion and other headaches, try leveraging integrated time-tracking tools. The right time-tracking solution will provide tools that seamlessly integrate with your current tech stack to help you keep time in real time.

Make a firm-wide policy on time tracking and make it known to all team members, with regular refreshers to remind everyone of best practices.

3.   Create a plan for time management

Beyond simply tracking billable and non-billable hours, law firms need a concrete plan for optimizing their overall time usage and keeping their teams on task and moving forward.

Be sure to follow these steps to create a great time management plan for your firm:

Prioritize tasks based on urgency and importance

Identify tasks that require immediate attention and those crucial for long-term goals. Consider using a priority matrix to categorize your tasks into quadrants based on urgency and importance.

Set realistic deadlines

Create achievable deadlines for each task, and be sure to account for the complexity and priority of the work. Communicate deadlines clearly to your team to ensure everyone is on the same page when it comes to understanding when the work needs to be completed.

Encourage effective communication

When creating your time management plan, you and your team must have consistent, clear communication for any tasks that may be assigned so that nothing slips through the cracks.

You can do this by fostering a culture of open communication within your team and using legal-specific collaboration tools to create the ability for the rapid exchange of information and reduce the possibility of delays or missed deadlines.

Regularly review and adjust strategies

The saying “If it ain’t broke, don’t fix it” isn’t something any law firm should have as its mantra for tracking time and workflow strategy.

It’s vital to regularly review your processes so you can see what’s working and what needs to be improved. Involve your team members in the conversation so that you can benefit from their feedback.

Finish your year in the clear with Tabs3

If you’re looking for a solution that will take the heavy lifting out of tracking your billable hours and keep your law firm on the path to success, Tabs3 should be at the top of your wishlist.

Tabs3 Software has the tools your firm needs to succeed, including:

• Legal billing to help your firm get invoices out quickly and easily
• Credit card processing to streamline payments
• Trust accounting with compliance safeguards
• Dashboards to monitor your accounts payable and general ledger
• Legal client relationship management software to help you track leads and gain clients
• Matter manager to keep your team organized

To see how Tabs3 Software can help your law firm take things to the next level this busy season, schedule a demo or sign up for a free trial today.

During the holidays, work tends to drift downward on our list of priorities. It’s still important, of course, but during this season, family and friends tend to be at the forefront of our minds.

With all the hustle and bustle of family gatherings, shopping for gifts, and celebrating the new year, lawyers find themselves with three big issues:

1. There’s less time to accomplish everything on your to-do list.
2. Because you want to spend time with your loved ones, you want to work less.
3. You still need to help your clients with their case matters.

Whether you’re a solo law firm or a mid-sized business, the same issues will crop up every year. How to solve all these problems simultaneously may seem like a paradox, but the answer is simple: using workflow automation to accomplish more in less time.

What is workflow automation?

Workflow automation may sound like a buzzword, but it’s a well-established practice that can help law firms reduce the amount of time they spend on repetitive tasks.

Workflow automations vary by industry, but generally, they work by setting up “trigger” events to initiate a task or process. For law firms, this could include:

• Populating document templates with client data directly from your practice management system
• Starting a notification email following the completion of certain tasks
• Adding appointments to your calendar from Outlook

Let’s look at three specific examples of how automation can help you reclaim your time so you can spend more time with your family this holiday season (without constantly stressing about your to-do list).

How law firms can save time and money with workflow automation

The three areas where workflow automation can really save your firm time and money are setting up more efficient processes, running billing and financials, and managing client relationships.

1.   Build more efficient workflows

We know you don’t want to choose between having a joyous holiday season with your family and providing your clients with the high level of service. Thankfully, setting up workflow automations means you don’t have to choose.

Using your legal practice management software, teams can automate administrative and repetitive tasks such as:

• Creating and assembling documents
• Drafting emails
• Adding calendar appointments
• Setting calendar reminders
• Running reports

These tasks may not seem particularly time-consuming in the moment, but they add up. Think of it this way: lawyers often bill to minimum increments (i.e., 6 minutes). At the end of the week, how many billing increments have you spent on these tasks when you could automate them instead?

Document assembly and creation

With legal practice management software, firms can use document management features to build customizable templates. This one-time setup enables your team to assemble future documents at lightning speed that can be automatically populated with client data.

Email drafts

Your clients rely on you to provide timely updates about their matters, but starting emails can be a major mental lift. Set up workflow automations to draft emails based on specific triggers in your practice management system. For example, if you have to schedule a deposition, you can set up an email reminder to the person being deposed.

Attorney-friendly calendars

Managing your calendar doesn’t have to be a manual process. Calendars integrated with your practice management system feature advanced functions that can save you and your team significant time.

Look for legal practice management software that includes an attorney-friendly calendar that syncs with Outlook to ensure you never miss an event, even if your attention is on other tasks.

Other helpful features include calendar plan templates that allow lawyers to schedule a series of events following a kick-off date, such as a client onboarding. Integrated calendars can also alert users to double bookings to prevent future conflicts or rescheduling.

Lawyers can also use automated workflows to manage their calendars more efficiently with workflows that trigger appointment scheduling and calendar reminders to help you keep your schedule organized and top-of-mind.

Running reports

When your firm runs reports regularly, such as every week, month, or quarter, you can save time by automating report generation. Report automations can offer an easy one-step option to create and save a predefined set of reports with the click of a button.

2.  Automate billing and financial tasks

Billing and financial tasks can be repetitive. With a billing matter manager, firms can streamline almost every step of the process to realize big-time savings.

Use a legal billing software solution to:

• Review or update key metrics, such as accounts receivable, work-in-process, and trust balances
• Track time
• Bill using flexible fee structures
• Perform common tasks
• Run financial reports
• Process monthly client invoices in less time
• Manage online payment processing

Take credit for your work, no matter where you are

During the holidays, remote work is a common staple as people travel to spend time with their families. With Tabs3 Billing, firms can process client invoices securely, whether your team is in the office or working from home.

To speed up the billing process, you can email statements one at a time or in batches. Teams can create draft statements and track which ones are still under review or review any transaction on a bill to edit or update it.

Trust accounting without the hassle

Trust accounts need to be monitored for compliance. But with the right legal billing software, firms can set clear workflows for handling trust accounts, such as when to withdraw funds or replenish funds, which can save time and protect your firm from missteps. Tabs3 Trust Accounting also provides advanced reporting and easy-to-use dashboards that offer a bird’s eye view of your firm’s trust accounts.

3.  Use a CRM to complete client intake more efficiently

With legal client relationship management (CRM) software, firms can streamline client intake workflows and communicate more efficiently.

Even better, legal CRM tools offer a range of automation features that can keep client intakes moving during the holidays, such as follow-ups, eSignature requests, and appointment confirmations.

These automations reduce the stress on your administrative or intake staff, but they can also improve communication with clients (or soon-to-be clients) during a hectic time of the year. Instead of worrying about overlooking an appointment, your clients can trust that you’re keeping track of meetings and appointments for them.

Automations in your CRM aren’t limited to client intake tasks or meeting reminders, though. You can also use automated email and text message marketing to send seasonal greetings to leads, clients, and referral partners. Let them know about holiday hours, celebrations, and important end-of-year information.

Ring in the new year with Tabs3

It’s a smart practice to implement automations at your law firm, but not all automations are the same. You want to make sure you’re able to customize workflow automations to the precise needs of your practice.

Tabs3 Software is an industry-leading practice management software that allows attorneys to dial in automations to do exactly what is needed. Instead of out-of-the-box automations that only partially work for your firm, Tabs3 offers high levels of customization along with customer service that’s second to none.

Schedule a demo today to see why tens of thousands of legal professionals trust Tabs3 with their business.

Think of the end of the year as not just a finish line but a vantage point—a moment to pause and evaluate your law firm’s landscape: the cases you’ve handled, the milestones achieved, and the challenges overcome.

It’s also a time for firms to distill lessons learned and chart a course for a future ripe with potential. So, don’t miss the opportunity to strengthen the foundation for the upcoming year.

But how you reflect makes a difference. Without a systematic, organized approach, it’s too easy for your observations to fall by the wayside. Let’s dive into the essential steps for conducting a comprehensive year-end assessment that ensures your firm thrives in the coming year.

Reflect and assess: the power of year-end reviews

The new year is a time to take stock of your firm’s progress. A comprehensive year-end review is more than a retrospective; it’s a strategic tool for future success. You’ll want to assess the following:

• Major achievements: Celebrate your wins and assess the factors that led to success. Reflecting on these accomplishments can boost morale and provide a blueprint for replicating success in the coming year.
• Challenges and solutions: Analyze the hurdles your firm encountered and how you overcame them. This critical analysis will refine problem-solving strategies and prevent future issues.
• Performance metrics: Review key cases and transactions to gauge your firm’s operational health. A data-driven approach allows for targeted improvements and benchmarks future performance.
• Future goals: Set actionable objectives based on this year’s insights to drive next year’s success. Clear goals ensure your firm moves forward with purpose and direction, ready to tackle new challenges.

Looking back allows you to set the stage for your firm’s future, ensuring you remain competitive and grow sustainably. Next, assess your cases.

Perform a case review: streamlining for success

End-of-year case reviews can identify areas needing attention and ensure that your firm’s caseload is managed effectively.

• Ongoing case catalog: During the year, keep a detailed record of current cases, noting their status and potential issues. This organizational step is crucial for prioritizing efforts and resources effectively.
• Case prioritization: Determine if there are matters that require immediate attention before the end of the year. Prioritizing cases ensures that you meet critical deadlines and manage client expectations.
• Strategizing for completion: For cases that are behind schedule, develop targeted strategies to bring them to a close. This may include reallocating resources or adjusting tactics to ensure a successful outcome.
• Case management optimization: Analyze your case management practices for any inefficiencies. Implementing improvements now can lead to smoother operations in the future.

Evaluate your operational efficiency

Seize the chance to fine-tune your operations. Clear, easy-to-scale processes will pave the way for enhanced efficiency and growth in the coming year.

• Practice management systems: Maximize using your practice management software to automate routine tasks, which can lead to significant time savings and reduced errors. A well-integrated system can transform your firm’s day-to-day operations, making it more agile and responsive.
• Billing and financial review: Scrutinize your billing processes to pinpoint inefficiencies and confirm that financial reporting delivers actionable insights. This streamlines operations and positions the firm for a better financial overview and client transparency. Consider automating your financial processes with legal billing software.
• Marketing activities: Is your law firm connecting with leads in a way that supports growth? Your marketing activities are a big component of this. Evaluate your sales funnel and identify where leads might be dropping off. If you don’t already, consider adopting legal client relationship management software.
• Attorney and staff review: Reviewing objective data on attorney and staff activities throughout the last year gives you valuable insight into how you can improve your firm’s operational health. Look at metrics like utilization rate, average time spent on cases, work in progress, employee turnover, and client satisfaction.

A new year is a great time to streamline your firm’s operations, enhance client satisfaction, and set a strong foundation for the upcoming year’s challenges and opportunities.

Carry out a client service audit

A comprehensive audit of client service is essential for reinforcing the firm’s commitment to excellence and ensuring that client relationships are nurtured for long-term success.

• Transparent communication: Regularly update clients on their case progress and billing details. This transparency is key to building trust and reinforcing the value you provide.
• Billing clarity: Ensure that your billing practices are straightforward, with invoices that are detailed, yet easy to understand, avoiding any confusion and reinforcing trust.
• Responsiveness to inquiries: Evaluate how quickly the firm responds to client communications. A swift response time is often just as important as the outcome of a case in a client’s eyes.
• Proactive client engagement: Don’t just wait for clients to reach out. Regular check-ins can uncover unmet needs and opportunities to provide additional value.

By auditing and improving client service, your firm demonstrates a dedication to client satisfaction that goes beyond the standard. This commitment can significantly enhance client loyalty and your firm’s reputation, which are invaluable as you move into the new year.

Consider website optimization as a way to improve your client experience

Assess your website’s user experience to ensure it effectively captures potential client interest and makes doing business with your law firm easy.

A well-optimized legal website serves as a 24/7 representative of your firm, drawing in new business and providing existing clients with valuable resources like access to educational resources, law firm communication platforms, and payment tools.

Plan ahead for strategic adaptability

The legal sector’s rapid evolution demands firms approach year-end planning with a keen eye on future trends and client expectations.

• Flexible service offerings: Regularly reassess and adjust your offerings to align with the latest legal developments and client requirements. This approach ensures your services remain relevant and sought-after in a competitive market.
• Prepare for industry changes: Keep your strategic plan dynamic, with built-in flexibility to swiftly respond to unexpected industry shifts. This readiness can be the difference between capitalizing on opportunities and being sidelined by change.
• Anticipate changing client needs: Maintain a dialogue with clients to gain insights into their future challenges. By understanding their evolving needs, your firm can develop solutions that resonate with clients and reinforce their trust in your services.

Embracing adaptability in your strategic planning keeps your firm future-focused and demonstrates a commitment to innovation and client care, essential qualities for long-term success in the legal field.

Embrace confidence and efficiency in 2024 with Tabs3 Software

Discover how Tabs3 can be the catalyst for your firm’s most profitable year yet.

With advanced billing, comprehensive financial reporting, and seamless practice management, Tabs3 is designed to elevate your firm’s performance. Take the first step into a brighter future: start your free trial or schedule a demo today.

Lawyers spend their days prioritizing and juggling competing demands from clients, deadlines, and an assortment of unavoidable administrative tasks.

With so many critical to-dos on the docket every day, the last thing a lawyer needs is to have to chase down payment after their work is done.

Legal teams are all too familiar with the challenges associated with payments, yet many law firms still rely on traditional payment methods. Manually sending out invoices and then waiting for checks to come in can lead to decreased cash flow and frustration in client relationships. It also requires unnecessarily complicated workflows, adding more time to what should be a simple process of collecting payment.

However, there is a way to create ease, transparency, and rapid payments for client invoices. A legal software solution like Tabs3Pay can help you take credit for all the work you do and get your firm compensated without a hassle.

7 ways Tabs3Pay makes it easy to take credit for your work

In the legal world, time is of the essence. The faster you receive payment for your services, the better you can allocate resources and plan for the future.

With Tabs3Pay, you can easily accept credit card payments from your clients. This accelerates the payment process, eliminates manual errors, minimizes write-offs, and ensures PCI compliance.

In short, Tabs3 gives your firm an advantage at every stage of the billing process.

1.   Get paid faster

Because online payments are more convenient, clients are more likely to pay on time and in full when you offer this option.

With Tabs3Pay’s mobile-friendly options, your clients can pay any invoice upon receipt through an emailed link or from the Tabs3 Client Portal, no matter where they are. Clients can easily view their bills, make payments, and receive instant confirmation of their transactions, all from their mobile devices.

For clients on retainer or with other appropriate payment structures, automated payments can take the guesswork out of the client payment process. Schedule payments to process one time or on a specific day every month.

With automated payments, clients don’t have to spend time each month paying off invoices, and you can focus on your client’s case matters instead of their outstanding bills.

Nor will your clients have to run to the post office; you can request trust account replenishments directly from the Tabs3 Matter Manager and send them their secure payment link via email.

Finally, but most crucially, funds sent through Tabs3Pay are available in as little as 24 hours. That means when you “get paid,” you actually get paid.

2.   Automate payments to prevent manual error

Say goodbye to manual data entry and hello to a more efficient, error-free financial workflow.

Manual errors in payment processing can be costly and time-consuming. When errors occur, they not only disrupt your financial operations but also damage your firm’s reputation.

Tabs3Pay eliminates these manual errors thanks to a range of automated processes. From batch billing to automatically withdrawing processing fees from operating accounts, you can ensure payments are processed accurately and save your firm time that could be better spent serving clients.

3.   Manage collections and reduce write-offs

No one wants to chase down clients to collect outstanding payments. It’s tiresome, strains client relationships, and can lead to avoidable write-offs.

With Tabs3Pay, you can:

• Proactively monitor the status of invoices
• Create flexible payment schedules for clients with large outstanding balances
• Send convenient reminders to clients with approaching due dates
• Accept a broad range of credit cards, including Visa®, MasterCard®, Discover®, American Express®, Diner’s Club®, and JCB credit cards, as well as Visa and MasterCard debit cards

4.   Reduce processing fees

High or unpredictable processing fees have historically been a barrier to accepting credit card payments for law firms. Tabs3Pay helps mitigate this issue by offering:

• Zero initial setup fees
• Transparent and predictable pass-through fees
• Optional client surcharging

5.   Secure and PCI-compliant transactions guaranteed

Security is essential when it comes to handling financial transactions, especially in the legal industry, where client confidentiality is paramount. Tabs3Pay is designed to ensure PCI compliance, meaning that all payment information is handled securely and in accordance with industry standards.

Your clients can trust that their financial data is safe, and you can rest easy knowing that you are in compliance with legal and regulatory requirements.

6.   More accurate financial reporting

Running a healthy practice requires comprehensive insight into your firm’s financial data. To achieve that, you need access to robust reporting software. 

Tabs3Pay is fully integrated with Tabs3 Billing, providing firms access to customizable financial reports. With Tabs3 Billing’s dashboards, you can use graphs to quickly assess Accounts Receivable, Work-in-Process, Cash Receipts, and Billing History historical data.

Use detailed reports to understand which clients are struggling and which clients consistently pay their invoices on time. This reporting can give your law firm the information it needs to make strategic decisions for profitability and growth.

7.   Greater client satisfaction

Using Tabs3Pay benefits law firms, but it can also improve the overall client experience. The flexibility and convenience of credit card payments with a legal-specific payment processor make it easy for you to stay focused on your matters.

Clients appreciate the convenience of credit card payments. By providing a transparent system with built-in consistency and security, Tabs3Pay fosters client trust and a more positive relationship with your firm.

In turn, this benefits your firm’s reputation and can lead to more business in the form of referrals because happy clients are more likely to recommend your services to others.

Improve your payment processing with Tabs3Pay

In the legal industry, every advantage for your law firm can serve as a competitive edge.

Tabs3Pay improves all aspects of the payment process, both for your team and your clients. It lets you streamline non-billable tasks, improve client satisfaction, and take credit for all your work. It also works seamlessly with Tabs3 Billing and PracticeMaster, helping law firms create a customizable system for managing and growing their practices.

Ready to see how Tabs3Pay can transform your billing process and your practice? Schedule a demo or sign up for your free trial today.